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Important Message


From Our President:

TRIAGE has become, in this era of emergency department crowding, the most critical patient safety process at all points of entry.

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Our Newsletter


Stay up to date with Triage First's quarterly newsletter. Contents include case presentations, current literature/research, answers to your questions, and more.

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Library & Links


Check out our Library & Links area for free content from Triage First and links to useful web sites.

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About Us


Since 1996, thousands of nurses, physicians, ancillary staff, and managers across the United States have participated in Triage First workshops or benefited from our in-house education and onsite consultations.

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Overview of Triage First Services


Today's triage is a package of dynamic and flexible processes that take into account different acuities and patient-related processes at every point of treatment. Triage is reflected in all processes, resources, clinical pathways, and the delivery of various ancillary services. It prioritizes each step of the care and assessment of patients until they are admitted or discharged. Triage First offers a blend of innovative services designed to materialize your process management vision while minimizing risk through education, continuous quality improvement, and specialized programs tailored to your ED's needs.
View a list of our products and services designed for your emergency department

Notice: Our Comprehensive ED Triage Course bibliography has been updated and is available here.

Featured Services

Triage First, Inc. is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited provider by the American Nurses Credentialing Center's Commission on Accreditation.

Triage First supports ENA (Emergency Nurses Association). Consider joining ENA today! Click here.

Triage Specialist Course. Something beautiful is happening at Triage First, and you are invited to become a part of it. Triage First is now combining the Triage Specialist Course and Comprehensive Training for the Triage Educator by creating a Triage Resource Nurse and a Triage Educator to teach the Comprehensive ED Triage Course to your staff, your system, or in your community of hospital ED's. It's everything your ED triage needs. Applications are currently being accepted for future courses. Please check back with us for future course schedules.

The Comprehensive ED Triage Course. The blended educational program that we are known for all across the United States (and beyond). Two days of live presentation and approximately 8 hours online testing and training - this is the most comprehensive triage program anywhere! For information on how Triage First will bring the program to your facility, give us a call today: 828-628-8022. Note: Due to the very high demand for in-house programs, we are unable to offer National Workshop locations at this time. However, some of our in-house clients are inviting others to attend at their facilities. Click here if you wish to see who is opening their in-house(s) to you, where they are and the dates of the workshops.

Resource Development is the pathway to triage competency. Whether it is clinical expertise through education, training for triage educators, or utilizing Six Sigma and Value Stream Mapping, we stand ready to help you build your resources for the future. The Triage First vision is for Continuous Quality Improvement for your emergency department.


1 In the news."HCA contracted with Triage First, a North Carolina consulting firm, to conduct two-day training sessions at facilities rolling out five-level triage. Since then, Reston Hospital Center has required nurses to pass an annual competency test, and the hospital completes a 10-chart audit every weekday to monitor triage accuracy."


The Leading Edge

block1Waits Grow in Emergency Departments. Seems ED wait times have grown 36% longer between 1997-2004. Andrew Wilper, the lead author on the study from Cambridge Health Alliance, says of cardiac presentations, "Not only are they waiting longer and suffering while they wait, but potentially there could be long-term consequences to those waits as well."

block1 The Triage First ED CQI Portal is a complete online environment for process and workplace improvement. The features of the Portal include team and meeting management, document sharing (upload space), and fully configurable and customizable measures, graphing capability used in conjunction with MS Excel, and much more. It is powerful, flexible, easy to learn and use, and is designed for continuous quality improvement.


Our Triage Acuity Audit Guide (TAAG) is designed as an aid and benchmark for emergency department chart review for both ESI and CTAS five-level acuity scales. It's quick and simple to use. Note: TAAG is not designed for and is not recommended for use in the clinical setting to triage patients to determine appropriate acuity levels.


Reference Aids. Our 5-level acuity (ESI & CTAS) posters and pocket guides equip the nurse in the clinical arena, and aid the educator in teaching five-level triage acuities. Note: ESI posters and pocket guides do not include the ESI Algorithm. To order the ESI Algorithm go here.

 


© 2008 Triage First, Inc.