ED Consultation/Evaluation
The bottleneck. The dysfunction junction. Burnout. Inconsistencies in patient throughput. Rising census with staff shortages. Turnover. Physical plant implosion. Patient dissatisfaction. Does this sound all too familiar?
Triage First identifies weak and broken processes and provides rationale, strategies, and team motivation geared toward implementation. Our experienced and knowledgeable senior consultants will identify and provide solutions to improve or eliminate processes and behaviors that cause frustration for you, your staff, and your patients. The Triage First liaison plan will bridge the gaps between executives, management, staff, and ancillary departments and services. Keeping your hospital’s interests in mind as you serve your patient population, Triage First will identify areas of opportunity.
We offer different levels of consulting services from basic to comprehensive. For all levels, you can expect:
- On-site evaluations by senior consultants
- Comprehensive ED chart review
- Consulting hours tailored to accommodate each working shift or other specifics about your census
- A comprehensive approach to customer service, ED workflow, and clinical expertise
- Full program development
- Detailed reporting and documentation on each area evaluated
- An executive report summarizing major areas for improvement
- Assignment of senior consultants to aid in the management of the project
- Executive management oversight for achieving agreed-upon goals
- Immediate and lasting impact
Chart comparison of services offered:
Inquire about our consulting services 
Triage First’s Implementation Program
Your hospital hired Triage First for consulting. You have the analysis and recommendation reports in hand, but the daily operations of a busy emergency department may hamper your efforts to implement Triage First's recommendations. Don't leave that report on a shelf to collect dust. Take advantage of Triage First's highly acclaimed implementation services.
Triage First consultants may have recommended changes to your operations and physical plant. The administration sees these recommendations as beneficial. What happens next?
Onsite or Online?
Triage First consultants do the implementation legwork that those involved in daily operations cannot possibly accomplish. We can do this using one of two approaches. Our consultants can visit your facility periodically to meet with your staff in person or they can meet with you online. This is done through web-based conferencing using a program called VIS (Virtual Implementation Services). It is a combination of teleconferencing and use of the ED CQI Portal (an online project, team, and meeting management tool).
Triage First has years of experience in providing administrative support to ED physician and nurse management teams. We provide team-building and leadership sessions to facilitate needed communication and enable the department to complete the implementation in a timely (and, therefore, more cost-effective) manner.
When all the pieces of the project are in place and the goals achieved, we will encourage you to continue the process of improvement by utilizing our ED CQI Training, a function of our Resource Development Service (Six Sigma and Value Stream Mapping for Healthcare).
Make an online inquiry regarding our consulting and implementation services
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