A Nurse Manager had a problem to solve. He invested a full year in pursuing various certifications for his nursing staff only to realize later that the one area of his ED that had the greatest clinical demands calling upon the broadest knowledge base with the most practical nursing experience 24 hours a day, seven days a week, was his triage "out front." He also knew that triage and the ED wait room possessed a higher potential for risk than any other place in his ED. As a manager, he certainly wanted to have all of his staff educated, and he looked for what he could "get by with" until he heard about Triage First. By seeing what Triage First had to offer, he realized that what an organization invests in could tell him what that organization thinks of his profession, and settling for anything less than comprehensive training for his staff would tell him a lot about himself and what he wanted his department to offer their patient population. Triage First's Comprehensive ED Triage Course has raised the bar. He doesn't know why anyone would settle for less.

Share in Our Passion (and earn up to 23 Contact Hours)

Triage First, Inc. is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited provider by the American Nurses Credentialing Center's Commission on Accreditation.

Triage First Education Services are provided by an outstanding faculty with years of experience in the trenches in the Emergency Department. Their knowledge, their enthusiasm, their humor, and their real-life examples will leave you wanting more. If you are looking for education that will challenge and change the way you look at triage and the ED, you have come to the right place. If you want a comprehensive program that raises the bar in the nursing profession, then you are one of us.

A triage nurse must have good critical thinking skills, clinical expertise, great communication skills, compassion, and so much more. Triage First's Comprehensive ED Triage Course gives every participant the tools to develop these attributes. Every faculty member at Triage First has the experience and knowledge and passion to:

• Elevate your confidence in the triage role
• Enhance your critical thinking skills
• Improve acuity and disposition decision making
• Create a healthier environment in the ED
• Develop skills in mitigating hostility
• Achieve real competency by stepping onto our pathway to competency

Online: Pre-Test (taken prior to the workshop)

Live: 2-Day Workshop

• Covers triage assessments, concepts, and processes
• Instruction on critical thinking skills, caregiver and patient satisfaction, determining acuity, five-acuity (ESI/CTAS), dealing with potential violence, initial care of the critically ill or injured, psychiatric presentations, victims of abuse, and more

Online: Post-Test

• Covers material in live workshop; pass test and print out CECH certificate

Online: 5-Level Acuity Scale Training (ESI or CTAS)

• Follows the live workshop, approximately 3 hours
• Reviews and explores nuances of 5-level acuity scale training from 2-day live workshop
• Choose either ESI (Emergency Severity Index) or CTAS (Canadian Triage Acuity Scale) version
• Includes practice scenarios and exam

Online: Clinical Expertise Module

• Follows the live workshop, approximately 5 hours
• Choose "Adult and Pediatric" version or "Pediatric-Focused" version
• ESI and CTAS versions both available
• Includes case scenarios and exam

Learn about bringing this program to your facility

Download the course agenda (PDF format*)

* Adobe PDF files require Adobe Reader to view them. If you do not have Adobe Reader, you can download it for free from their website.