Vol 3/Issue 1 ~ Triage First Newsletter ~ Winter 2007-08

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Triage Specialist Course Comments

"Triage First is providing leadership in an area of nursing that is one of the most difficult but also one of the most overlooked and discounted by other healthcare providers."
Connie B., BSN, RN, Director


"Your dedication, commitment, and passion was very apparent and very contagious and inspiring. The course held my attention and exceeded my expectations."
Kimberly M., BSN, MSN, RN

"Exellent course!!"
C. B., PhD, RN


"Wonderful program. Inspirational, motivating, great instructors and numerous personal touches which made it a great experience."
S. R., BSN, RN

"It was a once in a lifetime experience. I have never been so tired and learned so much in one class." Anna M., BSN, RN

"I thought both instructors were great! I was captivated by their knowledge." M. F., BSN, RN

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Something beautiful...

Triage Specialist Course
Comprehensive Training for the Triage Educator


March 31-April 4, 2008
Asheville, NC
Now accepting applications

More info

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Two-Day Course
Comments


"Absolutely, positively awesome course!"

"The instructors are dynamite!"

"Their knowledge base, expertise, and professionalism clearly shine through."

"Triage First's course will greatly add to my nursing practice. I sincerely thank you for that!"

"Everything covered was nurse-driven – this class is for nurses, by nurses."

"Two-day course is real world knowledge – now I can't wait to go to the Triage Specialist Course."

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Triage First, Inc.

Email
info@triagefirst.com

Website
www.triagefirst.com

Call toll-free
(866) 369-8029

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Literature & Research

Sickle Cell Crisis:
Whiny, Drug-Seeking Patients

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You read this sub-title and gasped, right? You are appalled that Triage First could possibly believe that people with sickle cell disease, presenting in crisis, are a bunch of whiny, drug-seeking patients. Let the record be quickly and accurately set straight: Triage First does not  view these patients in this way; but apparently many of our colleagues do.

What Is the Reality?

Most professionals involved in providing care to ED patients will reject the above supposition outright; however, sometimes what we say is not necessarily reflected in our practice. A study published in Academic Emergency Medicine (May 2007) identified a very concerning statistic: Patients in the study presenting to the emergency department with acute sickle cell pain were assigned a triage acuity of Level 2 on a 5-level acuity scale (Emergency Severity Index) only 27% of the time.

The Study

The article, “Emergency Department Management of Acute Pain Episodes in Sickle Cell Disease,” presents the results of a study that sought to “characterize the initial management of patients with sickle cell disease and an acute pain episode” and to compare that management with the American Pain Society Guidelines. The study also examined factors associated with a delay in administering analgesics to these patients. Not surprisingly, patients who received lower triage acuities (Level 3 or lower) experienced significantly longer door-to-analgesia times. In addition to discussing the initial management of patients experiencing sickle cell pain, the article also explores the gravity of sickle cell pain and the correlation of life-threatening complications of sickle cell disease. The article leaves the reader with improved better  understanding of the rationale for assigning patients with acute episodes of sickle cell pain a higher (level 2) rather than a lower (level 3, 4, or 5) triage acuity.

It would serve us and our patients well to remember: “Severe pain from an acute pain episode should be considered a medical emergency.”

Reference

Tanabe, P. et al, (2007, May) Emergency department management of acute pain episodes in sickle cell disease,” Academic Emergency Medicine, 14(5), 419-425

2007 CDC Report

Think You’re Busier Than Ever?

Every year since 1992, the CDC (Centers for Disease Control and Prevention) National Center for Health Statistics has issued a report containing the most up-to-date national statistics regarding emergency department care in the United States. The most recent report (released June 29, 2007), titled National Hospital Ambulatory Medical Care Survey: 2005 Emergency Department Summary, puts in writing what we already know—we are busier!

In 2005 there were an estimated 115.3 million ED visits compared to an estimated 110.2 million visits in 2004, and the vast majority of the 115.3 million patients arrived via triage. Only 15.5% of patients in 2005 arrived by EMS. It is interesting to note that in the last ten years the number of hospital emergency departments decreased from 4,176 in 1995 to 3,795 in 2005. As ED visits continue to increase, emergency department doors continue to shut. 

Triage Acuity Designations: 2005

An important change in this year’s report is the addition of a 5th triage level. This is an interesting development as we consider the national trend toward a valid and reliable five-level triage acuity scale.

Unfortunately, the report does not clearly identify what methods or criteria were used to determine or assign the triage acuity, leaving the reader with questions: What triage criteria were used? How many hospitals used ESI (Emergency Severity Index) and how many used CTAS (Canadian Triage & Acuity Scale)? How did surveyors incorporate data from emergency departments that use three- or four- level triage acuity scales?

The criteria provided for the scale are as follows:

  • Immediate: should be seen immediately
  • Emergent: should be seen within 1-14 minutes
  • Urgent: should be seen within 15-60 minutes
  • Semiurgent: should be seen within 61-120 minutes
  • Nonurgent: should be seen within 121 minutes to 24 hours
  • No triage or unknown: no triage acuity on the record, no triage was performed or the patient was dead on arrival. (What is astounding is that 16.7% of visits fell into this category.)

The acuities reflected in the pie graph below are actual acuities assigned at triage. There is no way for the reader to know if these were correct acuities as determined by the appropriate application of a valid and reliable five-level triage scale (ESI or CTAS).

 

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The information contained in this report is extensive and covers a wide range of subjects, including patient demographics, hospital characteristics, most common reason for visit by age group, and many other areas of interest. The report can be easily accessed here, and we encourage you to check it out.

Reference

Nawar, E.W., Niska, R.W., Xu, J. (2007, June).  National hospital ambulatory medical care survey: 2005 emergency department summary (Advance Data from Vital and Health Statistics No. 386). Hyattsville, MD: National Center for Health Statistics.

Copyright 2008 Triage First, Inc.