Triage First identifies weak and broken processes and provides rationale, strategies,
and team motivation geared toward
implementation. Our experienced and knowledgeable senior consultants will identify and provide solutions to improve or eliminate
processes and behaviors that cause frustration for you, your staff, and your patients. The Triage First liaison plan will bridge
the gaps between executives, management, staff, and ancillary departments and services. While our services have the hospital's
interests in mind in serving the patient population, we also know that patients are best served by providing you with the facts
about what needs to be changed, how the change process will move forward with the tools we provide you, and in what order
changes should occur.
We offer different levels of consulting services from basic to comprehensive. For all levels, you can expect:
- On-site evaluations by senior consultants
- Comprehensive ED chart review
- Consultant hours tailored to accommodate each working shift or other specifics about your census
- A comprehensive approach to customer service, ED workflow, and clinical expertise
- Full program development
- Detailed reporting and documentation on each area evaluated
- An executive report summarizing major areas for improvement
- Assignment of senior consultants to aid in the management of the project
- Executive management oversight for achieving agreed-upon goals
- Immediate and lasting impact
Chart comparison of services offered:
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