| 2008 ~ Triage First Newsletter ~ Issue 2 | |
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Triage Specialist Course
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Newsletter Contents
Front Page Case Presentation Ask the Experts Literature & Research Becoming a Champion An Emergency Nursing Star Triage First Services Triage First Products and Services Comprehensive ED Triage Education Our education services are widely acclaimed, and we have seen evidence that if even one person in an ED has received our training, the culture of that ED can change. Our program includes both live presentations and online testing and training modules. Education is available for both the ESI and CTAS five-acuity triage scales. Read more... Triage Specialist Course: Comprehensive Training for the Triage Educator Triage First will train members of your staff to present and teach our Comprehensive ED Triage Course. The training takes place over five days and earns successful participants 37.5 Continuing Education Contact Hours, as well as providing your ED with a valuable triage resource nurse. Read more... Customer Service Education Our very successful short program, "Face to Face," is perfect not only for ED staff invigoration and motivation, but also as a hospital-wide program, or as a keynote address for healthcare-related events. This two- to three-hour program explores issues that are healthcare-relevant: the obstacles that prevent caregivers from fulfilling the expectations of patients, significant others, and employers; "trigger groups"; empathy burnout; and the high calling of health care. Read more... Ongoing Triage Education Online (CONTACTS) To provide continuing triage education to emergency nurses, Triage First now offers a quarterly online education module called the Continuing Triage And Competency Training Series, or CONTACTS. Read more... Consulting Our specialty as consultants is the ability to provide in-depth analyses of ED point-of-entry processes, patient throughput and ED output processes, clinical expertise, customer-service and personnel issues, as well as the physical plant and much more. With our intimate knowledge of ED systems and best-practice solutions, and our expertise in state-of-the-art QI techniques, we can diagnose your ED's problems and provide a detailed prescription for success. Read more... Implementation Because most ED staff already have more on their plates than they can handle, Triage First offers a full ED CQI program, which includes onsite as well as "virtual" implementation services, project management, an ED CQI Toolbox course, and real-time Internet access to a facility-specific implementation website. Read more... ED CQI Portal Our ED CQI Portal offers busy managers and executives an online project manager to aid in any process improvement project. It is powerful, flexible, easy to learn and use, and is designed for continuous quality improvement. Read more... Triage Acuity Audit Guide (TAAG) Our inexpensive online triage acuity decision-checking tool provides guidance through many examples of clinical presentations for high-risk body systems. Read more... CTAS and ESI Pocket Guides Convenient 4" by 5" CTAS and ESI Pocket Guides are available for $25 each. Read more... ESI and CTAS Wall Posters These colorful and comprehensive references are invaluable aids for users and teachers of the ESI or CTAS five-acuity triage scales. Read more... _____________________________________________ For more information about any of our services, call the Triage First office toll-free at (866) 369-8029 or email us at info@triagefirst.com.    Copyright 2008 Triage First, Inc.
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