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b 7-7-10

Our next Triage Specialist Course is November 14-19, 2010. Applications will need to be completed by October 15. There will also be one held April 3-8, 2011. Plan now!

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b4-12-10

Triage First introduces an industry first: A money back guarantee against Sentinel Events.

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Phone: 828 628 8029
FAX: 828 628 8025

The Pathway to Triage Competency

Triage First's services work together to form a Pathway to Triage Competency, each one moving you further along than the previous.

The challenges within the emergency department must first be understood. The list is a long one and includes many important areas that need to be addressed. Some of these include:

  • Rapid Triage
  • Immediate Bedding
  • Use of Protocols
  • Determining Triage Acuity
  • High Risk Patients
  • Patient Safety
  • System Processes
  • Psychiatric Patients
  • Critical Thinking Skills
  • Patient Satisfaction
  • Policies and Guidelines
  • Caregiver Satisfaction
  • Appropriate Disposition
  • Assessment Skills
  • Triage Concepts
  • Timely MSE
  • Escalating Census
  • Patient Flow
  • Staff Safety
  • Documentation Skills
  • Wait Times
  • EMTALA
  • Staff Tunrover
  • Door to Triage
  • Triage to Physician
  • Adult Clinical Expertise
  • Peds Clinical Expertise
  • Left Without Treatment
  • Ongoing Competency


Implement the Triage First Pathway:

 

Garner Executive Support

 

Educate and Inform

  • Live comprehensive triage workshop
  • Facility-specific education
  • Online training modules
  • Triage coaching and modeling

 

Establish Minimum Standards for Triage

 

Hardwire Best Practice

 

Quality Assurance Plan

  • Chart audits and reviews
  • Peer review system

 

Develop Resource Specialists

  • Triage Educators
  • Educator support service
    • Online educator portal
    • Core concept posters
    • Annual course content update
    • E-mail alerts
    • Literature updates

 

Ongoing Competency Education and Evaluation

  • CONTACTS (CONtinuing Triage And Competency Training Series) issued each quarter
    • An ongoing training program that allows nurses to practice their decision-making skills
  • Triage First Newsletter
    • Free e-newsletter which includes case presentations, current literature/research, answers to common questions, and more.

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