The Triage First Sentinel Events Guarantee™

Note: The information contained on this page does not constitute the Sentinel Events Guarantee™.

Why offer the Sentinel Events Guarantee™ ?

Triage First‘s ED Triage Comprehensive Course™ addresses each of the root causes identified by The Joint Commission as factors contributing to sentinel events in the hospital emergency department. We reduce your “investment risk” by offering a money-back guarantee for sentinel events, so you have a zero risk and a lot less worry. With over 18 years of consulting, implementation, and education, and over 35,000 staff trained by us, we are confident that what we provide will improve staff retention, create an environment that brings peace out of chaos, increase clinical skills, and reduce risk for sentinel events. You can discover the details of the guarantee and what it is we offer by completing the Contact form and submitting it to us. In defining a Sentinel Event, The Joint Commission states: “In support of its mission to continuously improve health care provided to the public, The Joint Commission reviews organizations’ activities in response to sentinel events. A sentinel event is any unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof. Serious injuries specifically include a loss of limb or function. The phrase “or the risk thereof” includes any process variation for which a recurrence would carry a significant chance of a serious adverse outcome.” (Full PDF is here.) ED Delays in Treatment Multiple root causes in sentinel events represent a majority of cases reported to The Joint Commission. A full report covering sentinel events for 2004-2Q 2012 is available here.

Delay in treatment and elopements are high risk factors, and as acuities continue to increase in the emergency department so does the risk for these two areas of concern. Of course there are other factors that gauge your ED’s risk for sentinel events. We have those covered. Triage First is certain that the expert knowledge, resources, and education provided to our clients will Make it Better and put risk for sentinel events at the bottom of your concerns. You may want to take a look at the TriageFirst Education Agenda as you consider your needs. See clearly. Practice peacefully. Contact us. For additional information about Sentinel Events, please visit The Joint Commission website here.

Note: Sentinel Events Guarantee does not apply to government entities or pediatric facilities.